Quality of care

Our patients are at the heart of everything we do at {my}dentist. Our practice teams work tirelessly to ensure the safest and highest quality of care is provided to everyone who comes through our doors.

COVID-19

During the COVID-19 pandemic, our top priority has been – and continues to be – patient safety. We have consistently followed government guidelines in our practices, and invested time, effort, and money to ensure our practices are safe and COVID-compliant.

COVID safety measures are in place to protect both patients and staff. We ask that patients:

  • Wear a face covering in our practices
  • Attend alone where possible
  • Use hand sanitiser
  • Only attend practices in person if they have a booked appointment
  • Complete triage questions prior to appointments to confirm they do not have any symptoms
  • Respect social distancing

Wherever possible, temperature readings are taken by staff and contactless payments are taken.

Award-winning patient care

We pride ourselves on ensuring the best care, each and every time, and we’re especially proud of our patient satisfaction rating, based on SMS responses from real patients.

100%

CQC Regulatory Inspections

We’re also very proud to be an award-winning care provider. From The Dental Industry awards to RoSPA, recognition of the hard work and dedication of all our team members is crucial to our ongoing success. Learn more about our awards here.

Supporting our clinicians

Each of our practices is supported with the latest technology and equipment, and backed by dedicated, experienced and friendly practice teams. We boast the UK’s largest clinical support network, as well as experienced teams at our central Support Centre, ensuring we can help our frontline practice teams to deliver the highest standards of care to our patients.

For more information about patient safety